27 Proven Tactics for Faster Customer Onboarding: A Preview
Great onboarding stops churn at the source. We've collected 27 battle tested tactics to help you improve your customer onboarding process.
New Releases, Best Practices & Company Updates

Meet our overhauled activity feed, custom variables, team collaboration, new quick actions for MAPs and more.
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We're launching Video recording in Valuecase.
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Read about our significant improvements to the usability and interactivity of our Mutual Action Plan.
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We're thrilled to launch our Engagement Score. It'll make it easy to identify your most (or least) active Spaces. We've also updated our dashboard to better track your Action Plans.
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We are launching simple if-this-then-that automations to hide or show content in Valuecase spaces automatically.
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Meet our overhauled activity feed, custom variables, team collaboration, new quick actions for MAPs and more.
Read more
We're launching Video recording in Valuecase.
Read more
Read about our significant improvements to the usability and interactivity of our Mutual Action Plan.
Read more
Customer onboarding stalls most often right after the deal closes. Creating a strong Day-1 experience locks in momentum, drives engagement, and reduces churn. Here are four practical moves founders can implement immediately after signing.
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Messy onboarding threatens long-term customer success and retention. To set your users up for success, build scalable onboarding processes that remove friction, establish clarity, and deliver measurable outcomes.
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Customer onboarding is no longer just a cost center—it's a key revenue driver. By accelerating your customers' time-to-value, you boost retention, reduce churn, and unlock faster growth.
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Mutual Action Plans (MAPs) can be a game-changing tool in the realm of complex sales. This comprehensive guide will help you understand the intricacies of MAPs, the potential roadblocks, and how to leverage their benefits.
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