New Releases, Best Practices & Company Updates
Objections are a natural part of the selling process. Some might even argue that objections are actually a good sign - it means that your prospect is interested enough to dig deeper into your product.
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The B2B sales ecosystem is ever-evolving. Sellers now understand that their buyers are in the driver's seat: they demand valuable, accessible materials to make the right decision for their business. We decided to explore this idea further and found 5 key trends to bear in mind in 2022.
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30-minute live walkthrough of MCP and AI Connectors – from setup to real workflows. See how to create Spaces from Claude, connect your AI agent to Gmail, HubSpot, and more.
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Forms get due dates and reminder emails so customers actually submit on time. Email notification settings have been reworked into a single, clear flow. And workflows gain new triggers, a Webhook action, and dynamic placeholders in email subjects and bodies.
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Our AI agent gets file uploads, an "Add to Chat" button, and Help Center access. Plus: schedule and move tasks directly in the Gantt Chart block, and browse a new collection of AI agent use cases.
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Introducing a redesigned comment system with a global sidebar, threaded discussions, and @mentions to keep collaboration organized. Plus a Next Step block to keep customers focused, and improvements to HubSpot integration and action plan visibility.
Read moreMost onboarding time is spent waiting, not working. Seven tactics to reduce time to value in SaaS onboarding: define the first value milestone, template the process, use structured intake forms, automate the chasing, and track every account – teams that switch cut implementation time by 30–40%.
Read moreStop chasing onboarding data over email. Learn how to build customer onboarding intake forms with AI: generate the questions from a prompt, validate and auto-save responses, and collect everything in a shared space before kickoff – with automated reminders doing the follow-up for you.
Read moreCustomer onboarding gets a paying account live in a shared workspace; user onboarding guides individual users to first value in-product. Here's the clean distinction, when each matters, and why most B2B SaaS teams need both.
Read moreThe best Rocketlane alternatives for B2B SaaS customer onboarding in 2026. If you don't need an all-in-one PSA, Valuecase delivers the onboarding experience without the overhead, plus GUIDEcx, Kantata and Ruddr for billable services teams.
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