Overview

Slack is where many teams already talk about their customers. The Valuecase Slack app posts Space activity to the channels you choose – file views, comments and other customer actions.

With the activities filter, you decide which activities get posted. Everything else stays quiet, so the notifications your team gets are worth reading.

When a customer leaves a comment, you can reply straight from the Slack notification. No need to open the Space for a quick answer.

How to use

1. Log into Valuecase and open your integration settings.
2. Find Slack and click "Connect".
3. Approve the app’s permissions. Depending on your workspace, your Slack admin may need to approve it.
4. Use the activities filter to pick which Space activities get posted.

To answer a comment, click the reply button on the notification.