Series Part 2: Kick-Off Customer Onboarding
Lennart
May 3, 2025

Kick-Off Like a Pro: 4 Ways to Create Immediate Momentum After the Deal Closes

Customer onboarding stalls most often right after the deal closes. Creating a strong Day-1 experience locks in momentum, drives engagement, and reduces churn. Here are four practical moves founders can implement immediately after signing.

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Series Part 1: Customer Onboarding Process Design
Lennart
May 2, 2025

Process Design that Scales: 6 Building Blocks for Friction-Free Onboarding

Messy onboarding threatens long-term customer success and retention. To set your users up for success, build scalable onboarding processes that remove friction, establish clarity, and deliver measurable outcomes.

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New Series: 27 Customer Onboarding Hacks
Lennart
May 1, 2025

New Post Series: Customer Onboarding Hacks, Tactics, and Best Practices

Customer onboarding is no longer just a cost center—it's a key revenue driver. By accelerating your customers' time-to-value, you boost retention, reduce churn, and unlock faster growth.

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Lennart
April 1, 2025

Product Update: Valuecase Workflows, Templated E-Mail Notifications & More

Valuecase unveils powerful Automation Workflows and Templated Emails, enhancing customer engagement through streamlined actions and consistent communication, perfect for tech sales and onboarding professionals seeking efficient solutions.

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Valuecase Navigation, Progress Block, & more
Niclas
January 14, 2025

Product Update: Valuecase Navigation, Progress Block, & more

Our latest release includes a major dashboard revamp and several quality-of-life improvements.

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📊 Action Plan Analytics
Niclas
December 13, 2024

Product Update: Action Plan Analytics

Valuecase introduces a powerful Time to Completion Analytics dashboard, featuring reports that track progress, reveal bottlenecks, provide detailed insights, and allow flexible data filtering to enhance project understanding and efficiency.

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Gantt Chart Block
Niclas
December 3, 2024

Product Update: Gantt Chart Block

Valuecase introduces Gantt charts, offering a versatile, customizable block to track project phases, task progress, and deadlines seamlessly in a single view, enhancing your approach to onboarding, deals, and project planning.

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Niclas
November 14, 2024

Product Update: Zapier and Make.com integration

We have the most powerful API on the market – and with Zapier and Make.com it's now much more accessible.

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Series Part 5: Commercial Tactics to Improve Customer Onboarding
Lennart
May 6, 2025

Commercial Levers that Accelerate Onboarding

Smart onboarding incentives trump persistent nagging. Here’s how to structure contracts, pricing, and processes to ensure smoother, faster customer onboarding—without risking long-term relationships.

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Series Part 4: Customer Onboarding Tracking
Lennart
May 5, 2025

Data-Driven Onboarding: How to Track Progress, Surface Bottlenecks, and Prove ROI

Measuring onboarding isn't optional—it’s critical for consistent improvement. By tracking tangible metrics and using targeted tools, you can quickly pinpoint issues, align stakeholders clearly, and demonstrate the onboarding ROI.

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Series Part 3: Customer collaboration in Customer Onboarding
Lennart
May 4, 2025

Collaboration Hacks: 9 Communication Tricks that Keep Customers (and Teams) Aligned

Most onboarding complications aren't about missing meetings–they're about tasks slipping through the cracks between touchpoints. Using clear, tactical collaboration methods prevents this and keeps everyone aligned.

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Series Part 2: Kick-Off Customer Onboarding
Lennart
May 3, 2025

Kick-Off Like a Pro: 4 Ways to Create Immediate Momentum After the Deal Closes

Customer onboarding stalls most often right after the deal closes. Creating a strong Day-1 experience locks in momentum, drives engagement, and reduces churn. Here are four practical moves founders can implement immediately after signing.

Read more

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